Front Desk Receptionist cum Clinic Manager

Dr Bhushan Dental – Chhatarpur, New Delhi

Key Responsibilities

- Manage front desk operations, patient registration, appointments and billing.
- Handle calls, WhatsApp enquiries and appointment confirmations professionally.
- Welcome and guide patients with a polite, professional and patient-friendly attitude.
- Maintain daily appointment schedules and coordinate with doctors and dental staff.
- Manage patient records, payments, receipts and clinic documentation.
- Handle CGHS and other government/TPA panel billing, documentation and related administrative procedures.
- Maintain awareness of CGHS rates, treatment packages/codes, required documents, approvals and panel billing protocols.
- Coordinate with government panels, TPAs, laboratories and suppliers whenever required.
- Follow up with patients regarding appointments, pending treatments, payments and reviews.
- Monitor clinic stock, supplies and day-to-day administrative requirements.
- Ensure the reception and waiting area remain clean, organised and professional.
- Handle patient queries and complaints appropriately and escalate clinical matters to the doctor/management.
- Maintain strict confidentiality of patient and clinic information.




- Support management in smooth daily operations and ensure clinic SOPs and protocols are followed.

Requirements

- Minimum 1 year experience in dental/medical reception, clinic administration or management preferred.
- Experience/working knowledge of CGHS and other government-panel billing is highly preferred.
- Good understanding of panel documentation, billing procedures and claim-related paperwork.
- Good communication skills in English and Hindi.
- Basic computer knowledge and proficiency in WhatsApp, billing software and MS Office.
- Presentable, punctual, organised, responsible and qualified.
- Excellent patient-handling, communication and coordination skills.
- Ability to multitask and manage front-desk operations independently.
- Good numerical and billing skills with attention to detail.
- Ability to coordinate effectively with doctors, staff, patients, laboratories and panel authorities.
- Minimum 1-year commitment expected.

Working Conditions

Working Hours: As per clinic scheduleWeekly Off: 1 day per weekSalary: Based on experience, skills and suitability

Location: Dr Bhushan Dental, Chhatarpur, New Delhi

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front Desk Receptionist (Delhi)
🏢 Dr Bhushan Dental
📍 Delhi