Customer Service Representative is responsible for providing assistance, information, and support to customers regarding products or services.

answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving.

- Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
- Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
- Follow communication protocols, rules, and policies

Qualification: 12th or Graduate

BPO Experience Must or 1 years sales experience

Salary package upto 25k

Incentives and perks extra

Pay: ₹10,363.97 - ₹34,127.54 per month

Advantages:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Counselor (India)
🏢 BLD Outsourcing Services
📍 India