We are seeking an experienced and results-driven Sales Leader to manage and scale a high-volume inbound sales organization targeting micro-business customers. This role is similar in nature to managing a bank X-cell center, with responsibility for leading regional large sales teams that proactively contact thousands of customers, support their onboarding, offer financial products, and drive revenue growth. The ideal candidate has strong experience in financial services, banking, fintech, or call-center-based sales, and excels in building structured sales processes, managing KPIs, and motivating large teams.
What you'll do:
Lead and scale a high-volume inbound sales operation focused on micro-business clients
Oversee daily sales activities, including cold calling, warm leads, follow-ups, and cross-selling
Design and optimize sales scripts, call flows, and customer outreach strategies
Drive sales of core fintech products as well as additional services such as: Credit cards, Payment solutions, Financing and lending products, Value-added financial services
Set clear sales targets, KPIs, and performance metrics, and ensure consistent achievement
Monitor the global teams' OKRs productivity metrics, call quality, conversion rates, and revenue
Collaborate closely with Marketing, Product, and Customer Success teams to solve the team's issues
Analyze sales data and customer insights to improve performance continuously
Represent the teams' needs with operations and scale service levels for the targeted customer base
Ensure adherence to regulatory, compliance, and ethical sales standards
Work cross-functionally with multiple teams across the Org and within growth to execute solutions to increase the team's productivity, efficiency, and revenue performance
Think BIG- innovate and execute on revenue-driven initiatives in the different teams




Communicate at any given time the motions performances, action plan status, and challenges internally within growth and externally
Who you are:
Strong leadership skills, with the ability to motivate and inspire teams and stakeholders
Excellent communication and interpersonal skills, capable of building relationships across various levels of the organization.
Analytical mindset with the ability to interpret data and metrics to inform decision-making.
Strong executer, not taking no for an answer, making things happen
Strategic thinker with a problem-solving orientation, able to tackle complex issues effectively.
Highly organized with strong project management skills, capable of multitasking in a fast-paced environment.
Innovative mindset
Proficient in using sales management tools and CRM systems, with a familiarity with technology-driven sales strategies.
Experience in working collaboratively with global teams and navigating complex organizational structures.
Strong understanding of the sales industry, market dynamics, and customer engagement strategies.
Nice to Have:
Experience in a bank sales center or fintech call center
Familiarity with credit cards, payments, lending, or SMB financial products
Experience scaling sales operations from early growth to maturity
Required Experience & Qualifications:
3+ years of experience managing sales teams in: Banking, Fintech, Financial services, Call center/tele sales environments
Proven experience managing large-scale, high-volume inbound sales teams
Strong understanding of micro-business customers and their financial needs
Demonstrated success in cross-selling and upselling financial products
Experience working with CRM systems, dialers, and sales analytics tools
Robust leadership, coaching, and people-management skills
Excellent communication skills in English (additional languages are a plus)
#LI-SS2

📌 Global Micro Business S.Manager (Bengaluru)
🏢 Payoneer
📍 Bengaluru