About Testsigma Testsigma is building the world's first Quality Intelligence Platform — AI-powered, agent-driven, and designed to make software testing intelligent, not just automated. About the Role As a Technical Account Manager, you'll own the technical health of your customer accounts — onboarding, adoption, configuration, and ongoing support. You'll work across a mix of customers, from small teams to large enterprises, coordinating with internal teams to make sure they're genuinely getting value from our platform. This role runs on a 24x5 rotational shift model supporting global customers. What You'll Be Doing Lead technical onboarding from kickoff to the customer's first real win Identify adoption blockers and build plans to solve them Act as the go-to technical expert for complex customer use cases, running calls and deep-dives Coordinate with TSE, ES, and Product teams to resolve issues and drive product feedback Keep account records, health data,



and status updates current What We're Looking For 2-5 years in Technical Account Management, Solutions Engineering, or a similar technical customer-facing role at a SaaS company Hands-on experience diagnosing adoption issues using logs, APIs, and usage data Experience configuring or integrating a SaaS product in a real customer environment Robust written and verbal communication in English Comfort with a 24x5 rotational shift model Bachelor's degree in CS, Engineering, or equivalent experience Nice to have: experience with test automation/QA tools, CI/CD pipelines, or platforms like Gainsight, Totango, Postman, Jira, or Salesforce. Why Join Us Deep technical exposure across SMB to enterprise accounts Real autonomy managing customers across the US, APAC, and Europe Growth path into TAM Lead, ES Lead, or Solutions Engineering Flat hierarchy, direct access to Product & Engineering

📌 Technical Account Manager (Karnataka)
🏢 testsigma
📍 Karnataka