Our client, a well-established specialty chemicals and dyestuffs trading company , is hiring a Supply Chain and Customer Service Executive.

The candidate will act as a key link between customers, Sales, Accounts, suppliers, transporters, warehouse teams, and management , ensuring smooth coordination, accurate reporting, timely material availability, and on-time deliveries.

Location: Moti Nagar, New Delhi

Type: Full-time | In office

Key Responsibilities

- Manage the complete order-to-delivery process , coordinating with Sales, Accounts, Warehouse and Customers to ensure accurate and timely order fulfilment.
- Place purchase orders with suppliers based on requirements discussed with the Sales team, and continuously track orders to ensure materials arrive on time in our warehouse.
- Collect and process sub-distributor orders from the Sales team , coordinate availability and dispatch, and track deliveries through to completion.
- Coordinate with customers and sub-distributors , providing order updates, handling queries,



following up on deliveries, and resolving billing, dispatch, or service-related issues.
- Coordinate with transporters and warehouse teams for vehicle placement, dispatch scheduling, shipment tracking, and timely delivery.
- Prepare and maintain Excel-based MIS reports covering orders, stock, dispatches, pending deliveries, receivables, and reconciliations, while proactively highlighting delays or issues to management.

Skills & Experience

- 5+ years’ experience in logistics, order management, or customer service.
- Strong customer service, communication, and coordination skills .
- Experience in order processing, supplier follow-ups, dispatch and delivery tracking .
- Good knowledge of MS Excel and MIS reporting .
- Strong problem-solving, follow-up, and multitasking abilities .
- Experience in a trading/distribution environment preferred.

📌 Supply Chain & Customer Service Executive (New Delhi)
🏢 SPECIALTY CHEMICALS & DYESTUFFS TRADING
📍 New Delhi