As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. We are looking for a technically strong engineer with hands-on experience in CI/CD, Kubernetes/OCP, and API journey troubleshooting. The role supports the design, build, deployment, and operational stability of a busy API gateway platform and its supporting ecosystem in a highly regulated environment. The engineer will work across service delivery, GitLab CI, Kubernetes/OpenShift, RHEL/UBI 8, deployment automation, and API traffic analysis. Strong troubleshooting skills are essential, particularly across complex distributed systems and multi-team API journeys. The role requires working with contemporary frameworks and following agile methodologies to ensure the delivery of scalable and efficient software that meets unique business requirements. Collaboration with different teams and continuous refinement of software elements are integral parts of the daily workflow, fostering innovation and responsiveness to evolving project demands. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead efforts to identify and implement process improvements that enhance team productivity and software quality.- Mentor junior team members to support their skilled growth and integration within the team.- Coordinate cross-functional communication to ensure alignment of project goals and timely delivery. Professional & Technical Skills: - Must To Have Skills:



Proficiency in DevOps.- Experience with continuous integration and continuous deployment pipelines.- Strong knowledge of infrastructure as code and automation tools.- Familiarity with containerization and orchestration technologies.- Ability to monitor and optimize system performance and reliability.- Understanding of cloud platforms and their deployment models.- Hands-on experience maintaining and troubleshooting GitLab CI/CD pipelines.- Understanding of build, test, deploy, promotion, rollback, release automation patterns, registries, image tagging, runtime behaviour, container logs and Working knowledge of RHEL/UBI 8.- Practical experience with Kubernetes, ideally OpenShift.- Ability to build, inspect, troubleshoot, and optimise container images.- Experience with Helm charts, Ansible playbooks, or similar deployment automation.- Working knowledge of Infrastructure as Code / Configuration as Code principles.- Ability to manage deployment configuration through source control.- Strong ability to trace API traffic across multiple components.- Experience troubleshooting across API gateways, ingress/routes, middleware, authentication, backend services, downstream systems, and network components.- Good understanding of HTTP, REST, headers, status codes, request/response flows, latency, timeouts,



and error patterns.- Deep troubleshooting capability across pipeline, platform, application, Linux, network, and API layers.- Experience using logs, metrics, events, traces, and deployment evidence to support investigations.- Familiarity with tools such as **Splunk, Grafana, Prometheus, OpenTelemetry, or similar.- Experience working in a highly regulated environment.- Understanding of change control, release governance, audit evidence, production controls, and operational resilience.- Ability to produce clear documentation, runbooks, investigation notes, and deployment evidence.- Familiarity with Java, Maven, and Artifactory.- Good to have experience with API gateway / API management platforms.- Understanding of routing, policies, authentication, throttling, certificates, mTLS, and traffic inspection.- Experience troubleshooting TLS, maTLS, certificates, trust stores, keystores, and certificate chains.- Awareness of secrets management and secure configuration handling.- Working knowledge of DNS, proxies, firewalls, load balancers, ingress controllers, routing, ports, and connectivity testing.- Experience supporting multiple environments, including dev, test, staging, pre-production, and production.- Understanding of deployment promotion, rollback, release evidence, and environment drift.- Experience with Ansible, Terraform, or similar automation tooling.- Familiarity with DevSecOps practices such as image scanning, dependency scanning, secret detection, SAST/DAST, and policy-controlled pipelines. Additional Information: - The candidate should have minimum 5 years of experience in DevOps.- This position is based at our Bengaluru office.- A 15 years full time education is required.

📌 Custom Software Engineer - DevOps (Bengaluru)
🏢 TRIGENT SOFTWARE PRIVATE
📍 Bengaluru