Description
Google Dialogflow, Delivery Lead, Enterprise architecture design, Performance optimization, Microservices architecture, Software development lifecycle, CCaaS platforms, SIP BYOC, PSTN, Implementing GCP CCAI/CES solutions, Agent Assist, LLM, Cloud (GCP, AWS), CI/CD pipelines, CES
Responsibilities
Lead project planning and execution, Optimize project processes and resources, Ensure project deliverables meet requirements, Provide technical support, Collaborate with stakeholders. Google Dialogflow, Delivery Lead, Enterprise architecture design, Performance optimization, Microservices architecture, Software development lifecycle, CCaaS platforms, SIP BYOC, PSTN, Implementing GCP CCAI/CES solutions, Agent Assist, LLM, Cloud (GCP, AWS), CI/CD pipelines, CES.
Qualifications
Bachelor's/Master's
📌 CCaaS Delivery SME (Bengaluru)
🏢 EXL
📍 Bengaluru