About Indigo
Indigo Research is dedicated to transforming the education landscape by pairing high school students with research mentors to complete and publish research projects. Whether in-person or online, we aim to deliver transformative educational experiences and cultivate the next generation of scholars.

Role Overview
The 1:1 Program Lead is a key member of the Operations Team responsible for the end-to-end planning, execution, and student success across our 1:1 Online Research Mentorship programs (Explorer, Researcher, and Innovator).
Operating in a 100% virtual workplace, the PL manages bespoke, long-term student journeys ranging from 12 weeks to 50+ weeks. This role focuses on mentor matching, tracking multi-milestone research deliverables, maintaining parent/family communications, facilitating academic credits, and supporting publication/competition submissions.
The 1:1 PL must be highly organized, proactive, and comfortable working across different stakeholders and in ambiguous, fast-paced environments. They will directly oversee Operations staff,



ensuring that team KPIs are met and that students continue to succeed as Indigo expands.

Key Responsibilities
Team Leadership & Operations Oversight
- Oversee Mentor Operations Lead, supervising the execution of the end-to-end Mentor Lifecycle. Ensure accountability for mentor KPI tracking systems, mentor performance reviews, recertification efforts (IRB & Publication Support), capacity forecasting, and reduction of mentor-related escalations.
- Oversee Junior Operations Coordinator, providing direction on mentor allocations, ensuring target turnarounds, administrative support SOPs, database accuracy, and student progress follow-ups.
- Align mentor management systems and allocation pipelines with 1:1 program outcomes to eliminate bottlenecks and operational friction for workflow optimization.

Project & Student Journey Management
- Ensure a stellar program experience across all three 1:1 tiers (Explorer: 10

📌 1:1 Mentorship Program Lead (Gurugram)
🏢 Indigo Research
📍 Gurugram