? Balaji Jeweltrends Pvt. Ltd. is looking for a smart, proactive and communication-focused CRM Executive to join our team in Andheri East, Mumbai – 400093. We are a fine diamond jewellery manufacturer and wholesaler, and we are looking for someone who can build robust customer relationships while ensuring that no sales enquiry or follow-up is missed. ? Key Responsibilities
- Follow up with existing customers and prospective clients
- Follow up on enquiries, quotations and pending orders
- Coordinate between customers, sales, production, CAD, dispatch and accounts
- Handle customer communication through calls, WhatsApp and email
- Maintain accurate CRM/customer records
- Track every enquiry from enquiry → quotation → follow-up → order
- Reconnect with dormant customers and generate repeat business
- Prepare daily/weekly follow-up reports
- Ensure customer queries and requirements are closed on time ? What We’re Looking For ✔ Excellent spoken and written English ✔ Strong follow-up and communication skills ✔ Proactive,



organised and responsible ✔ Positive attitude with excellent customer-handling skills ✔ Willingness to learn, grow and continuously upgrade skills ✔ Good knowledge of Excel/CRM tools ✔ Ability to coordinate with multiple teams ✔ Jewellery/diamond industry experience will be an advantage Most importantly: We want someone who is hungry to learn, disciplined with follow-ups and determined to take every task to closure. ? Salary ₹20,000 – ₹40,000 per month, depending on experience and capability. ? Location: Andheri East, Mumbai – 400093 ? Company: Balaji Jeweltrends Pvt. Ltd. ? Position: CRM Executive – Sales Follow-up & Customer Coordination ? APPLY NOW ? Call / WhatsApp: (phone hidden) ? Email: [email protected] If you are confident, articulate, proactive and enjoy building customer relationships, we would love to hear from you. #Hiring #CRMExecutive #MumbaiJobs #AndheriJobs #JobsInMumbai #JewelleryJobs #DiamondJewellery #FineJewellery #CustomerRelationshipManagement #SalesJobs #CRMJobs #HiringMumbai #BalajiJeweltrends #JewelleryIndustry

📌 Customer Relationship Management Executive (Maharashtra)
🏢 BALAJI JEWELTRENDS
📍 Maharashtra