Job Description Ways of Working -
n Office / Field: Employees are expected to work from the office on all days out
n of their respective base locations.
n About the Team -
n Swiggy Dineout is building India's largest dining out platform that processes more than 100M
n diners for its partner restaurants across its network for 21000 restaurants in 34 cities and
n growing. We are striving to augment our consumer promise of enabling unparalleled
n convenience by helping diners explore restaurants across all categories - from QSRs, cafes,
n casual dining, premium, fine dining and more and offer the widest range of offers on restaurant
n bills through easy payments on the app. We are on a mission to change the way India dines out.
n If you are a foodie and equally passionate to redefine the experience of dining out, join our team
n to be a part of the Swiggy ride!
n Dineout is present in 34 cities across India and we have partnerships with more than 21,000
n restaurant partners where users can save up to 40% on their dining bills when they pay their
n restaurant bills using the dine out feature on the Swiggy app
n Role Summary -
n The role holder is expected to oversee the onboarding and account management activities on
n the ground regularly. Meet top accounts consistently to understand partner mindset, investment
n appetite, growth goals to grow the business. Resolve queries and objections posed by the
n partners and support the front line in meeting their targets.
n Responsibilities -
n Account & Partner Relationship Management
n ● Discuss the P & L of the top restaurant partners to enable them see performance
n opportunities/misses; analyze revenue expectations and investment capability.




n ● Structure the commercial understanding between the account and Swiggy for existing
n and new accounts and propose revisions/changes seasonally or when agreed upon.
n ● Articulate insights that can help partners in taking necessary corrective actions for growth
n by activating the right growth metrics/levers
n ● Meet the competitor's top accounts to gather insights on competitor actions and propose
n counter measure
n Data Interpretation :
n ● Track Weekly Account Growth / Degrowth at portfolio /city level and RCA the reasons of it
n ● Track performance of Low Counter Share Outlets on the platform & Build plans.
n Interaction with Stakeholders:
n ● Interact with partner support (discount change, Restaurant Display page etc.), sales
n operations (competition comparison data, or any ongoing festival data etc.) and finance
n team ( reconciliation of payouts, queries on GST etc, amount not credited to partner
n accounts etc.).
n Functional Competencies:
n ● Understand Dine Out offerings and gain clarity of growth levers.
n ● Knowledge of basic metrics such as operating hours of restaurants , ADs revenue per
n order (Ads RPO) , Commission Revenue per order and its constituents such as Average
n Order Value (AOV)
n ● Knowledge of the partner app features and user interface.




n ● Elements of data dashboards such as CMS/ PowerBi/Compass/Salesmate
n Understanding of Conversion Funnel -
n Advanced Level Week Wise /Month Wise/Day Wise transactions across accounts , denial rates, supply metrics vs competition
n Desired Skill :
n ● Graduate with 4-6 years of field sales experience; Fluency in local language and working
n knowledge of English
n ● Positive working knowledge and experience of e-commerce activities and all online
n marketing channels
n ● Confident, Pleasing, and a go-getter personality
n ● Effective communication skills
n ● Attitude & Aptitude for Sales
n ● Analytical, good Excel skills.
n ● The candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedules
n ●Leadership and Influencing skills: Identify, build, and use a wide network of contacts with
n people at all levels, internally and externally. Achieves a good result through a well-planned
n approach.
n ● Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate
n solutions. Be able to identify opportunities and recommend/influence change to increase
n the effectiveness and success of campaigns.
n ● Creativity & Initiative: Demonstrate creativity & originality in your work and have the
n personal drive and initiative to bring about change and help drive the business
n forward.
n "We are an equal opportunity employer and all qualified applicants will receive consideration for
n employment without regards to race, color, religion, sex, disability status, or any other
n characteristic protected by the law"

📌 Assistant Manager- Strategic Account Sales (Raigarh)
🏢 Swiggy
📍 Raigarh