Role summary
The Datacenter Infrastructure and Cloud CoE Head leads the Infrastructure Services Center of Excellence for datacenter and multi?cloud offerings across customers. This role is accountable for portfolio definition, GTM and pre?sales support, partner ecosystem, delivery frameworks, and expert escalation for complex and red accounts, ensuring profitable growth and high customer satisfaction in infra/cloud services.
Key responsibilities
1. CoE strategy, portfolio, and P&L; influence
- Define and maintain the infra & cloud services portfolio (managed DC, hosting, cloud migration/modernisation, hybrid/multi?cloud operations, DR/BC, automation/observability), aligned with market demand and company strategy.
- Shape the business case and pricing guardrails for offerings and influence P&L; (margin, utilisation, standardisation) through CoE standards and reusable assets.

2. GTM offerings and sales/pre?sales support
- Create packaged GTM offerings with transparent scope, value proposition, differentiators, and delivery models for datacenter and cloud services.




- Lead solutioning for strategic deals:
- engage in RFP/RFI responses,
- craft architectures and transition/transform plans,
- present to customer CXOs and technical stakeholders,
- support win themes and competitive defence.

3. Capacity and capability building across the practice
- Build technical and consulting capacity across the infra/cloud practice: hiring guidance, skill matrices, certification plans, labs, and mentoring.
- Ensure teams are current on OEM/cloud partner roadmaps and emerging patterns (edge, SASE, AIOps, automation, FinOps).

4. Frameworks, delivery models, and quality
- Develop standard frameworks and reference architectures for common engagement types (lift?and?shift migrations, DC consolidation, multi?cloud landing zones, managed services).
- Define delivery models and accelerators (playbooks, toolchains, templates) and govern adherence via architecture reviews and delivery excellence check

📌 CoE Lead (Bengaluru)
🏢 3i Infotech
📍 Bengaluru