Job Description:

- 1. Front Desk Management

- Greet and welcome clients, visitors, channel partners and vendors professionally.

- Manage the reception area and ensure it remains clean, organized and presentable.

- Maintain visitor registers and records.

- Attend to walk-in customers and direct them to the concerned sales team.

- 2. Calls & Customer Coordination

- Handle incoming calls and route them to the appropriate departments.

- Respond to basic customer queries regarding projects, meetings and appointments.

- Coordinate with sales executives for customer meetings and site visits.

- Maintain a qualified and customer-friendly approach while dealing with clients.

- 3. Sales & CRM Support

- Record customer inquiries and walk-in details.

- Update customer information and lead status in CRM / Excel.





- Schedule site visits, meetings and appointments for the sales team.

- Coordinate with Sales and Marketing teams for follow-ups and customer visits.

- Assist in distributing project brochures, presentations and marketing materials.

- 4. Administrative Support

- Handle incoming/outgoing courier, mail and documents.

- Maintain basic records, filing and documentation.

- Support meeting room bookings and client meeting arrangements.

- Assist the Admin/HR team with routine office coordination.

- Maintain office supplies and coordinate for replenishment when required

📌 Receptionist Cum Admin (Mumbai)
🏢 Acme Services Private
📍 Mumbai