Warehouse Manager – Roles &

- Responsibilities

1. End-to-End Warehouse Operations

- Manage and oversee the complete day-to-day warehouse operations, including receiving, unloading, put-away, storage, picking, packing, dispatch and returns.

- Ensure smooth and timely execution of warehouse activities as per business requirements and defined SOPs.

- Plan daily warehouse activities based on order volumes, manpower availability and dispatch requirements.

- Ensure optimum utilisation of warehouse space, infrastructure and available resources.

2.

Inventory

Management &

- Accuracy

- Maintain high levels of inventory accuracy through regular physical verification, cycle counts and stock audits.

- Monitor inward, outward, stock transfers, returns, damages, shortages and excess stock.

- Investigate and resolve inventory discrepancies and ensure proper system-to-physical reconciliation.

- Ensure proper SKU identification, bin/location management, FIFO/FEFO where applicable and systematic stock arrangement.

- Monitor slow-moving, non-moving, damaged and obsolete inventory and report the same to management.

3. Inbound &

- Outbound Operations

- Coordinate and monitor all inbound and outbound material movements.

- Ensure timely unloading, GRN/inward processing, picking, dispatch and documentation.

- Coordinate with transporters and logistics teams to ensure on-time vehicle placement and dispatch.

- Monitor loading practices to minimise damages, shortages and dispatch errors.

- Ensure proper documentation for all warehouse transactions and material movements.

4. Team &

- Manpower Management

- Manage, allocate and monitor warehouse manpower based on operational requirements.

- Assign daily responsibilities and monitor employee productivity and attendance.

- Train, guide and develop warehouse employees on SOPs, safety practices and operational procedures.





- Monitor individual and team performance against defined productivity and quality standards.

- Address employee-related operational issues and maintain discipline within the warehouse.

5. Safety, Security &

- Compliance

- Ensure strict compliance with warehouse safety procedures and company policies.

- Maintain safe working conditions for employees, visitors, drivers and other stakeholders.

- Ensure proper handling, stacking and storage of materials.

- Conduct regular checks of warehouse housekeeping, fire safety, equipment and security arrangements.

- Identify operational risks and take corrective/preventive actions to avoid accidents, damages and losses.

6. ERP / SAP / WMS &

- Documentation

- Ensure accurate and timely updating of warehouse transactions in SAP/WMS/ERP systems.

- Monitor GRN, OBD, stock transfers, SRN/returns, dispatch and other system transactions.

- Maintain accurate warehouse records, registers and supporting documentation.

- Prepare and review daily, weekly and monthly operational reports.

- Ensure system stock and physical stock are consistently reconciled.

7. Transporter & 3PL Coordination

- Coordinate with transporters, 3PL partners, drivers and service providers for smooth warehouse operations.

- Monitor transporter performance, vehicle placement, loading, dispatch and delivery-related issues.

- Track delays, shortages, damages and service failures and take corrective actions.

- Ensure adherence to agreed operational SLAs and service standards.

8. Cost &

- Resource Optimisation

- Control warehouse operating costs through effective manpower, space,



equipment and resource utilisation.

- Identify opportunities to reduce handling costs, damages, overtime, transportation-related losses and operational wastage.

- Improve warehouse layout and processes to increase productivity and reduce unnecessary movement.

9. Customer &

- Internal Stakeholder Coordination

- Coordinate with Sales, Customer Service, Finance, Supply Chain, HO and other departments for smooth order fulfilment.

- Resolve customer and internal stakeholder issues related to stock availability, dispatches, returns and delivery.

- Provide timely operational updates and escalate critical issues to management.

10. KPI Monitoring &

- Continuous Improvement

- Monitor key warehouse KPIs such as inventory accuracy, order fulfilment, dispatch accuracy, productivity, OTIF, damages, stock discrepancies and operational cost.

- Analyse operational data and identify root causes for recurring issues.

- Implement corrective and preventive actions to improve warehouse efficiency.

- Continuously improve warehouse processes, SOPs, layouts and resource utilisation.

- Support management in achieving operational, service, quality and cost objectives.

11. Audit &

- Governance

- Ensure warehouse readiness for internal, customer and statutory audits.

- Maintain proper records and documentation for audit requirements.

- Implement corrective actions arising from stock audits, process audits and management reviews.

- Ensure compliance with company policies, SOPs and applicable statutory requirements.

Overall Accountability

Accountable for the safe, effective and cost-effective management of warehouse operations, maintaining inventory accuracy, ensuring timely inbound/outbound activities, leading warehouse manpower, coordinating with transporters/3PL partners and continuously improving operational performance and customer service.

📌 Warehouse Manager (Visakhapatnam)
🏢 Driver Logistics
📍 Visakhapatnam