We re Hiring for Top Notch companies in Bangalore for Deluxe Entertainment / Mphasis / Accenture / WNS ....

Job Opening Banking & Telecom Customer Support

Hiring: Semi-Voice & International Voice Process

Position: Customer Support Executive

Process: Banking / Telecom

Work Mode: Work from Office

Location: Bangalore

Job Responsibilities

- Handle customer queries through voice calls and semi-voice channels.
- Assist customers with banking/telecom-related issues and provide accurate resolutions.
- Handle account, payment, transaction, billing, service and general customer queries.
- Maintain skilled communication and ensure a positive customer experience.
- Follow process guidelines, security procedures and quality standards.
- Achieve performance metrics such as CSAT, AHT, Quality and Productivity.
- Identify suitable opportunities for upselling and cross-selling wherever applicable.





Eligibility
- Graduates / Undergraduates can apply.
- Freshers and experienced candidates can apply.
- Excellent English communication skills required.
- Basic computer knowledge required.
- Candidates should be comfortable working in rotational shifts.

Salary depends on experience, interview performance and process.

Shift

- International / Domestic rotational shifts
- Rotational week-offs
- Cab facility available as per process eligibility

What We Offer
- International / domestic customer service exposure
- Banking and telecom domain experience
- Career growth opportunities
- Incentives based on process and performance
- Professional work environment

📌 Walkin Interview For Banking /Technical/ BPO/Voice /Chat/inbound (Bengaluru)
🏢 Rivera Manpower Services
📍 Bengaluru