Key Responsibilities

- Customer Consultation & Upselling: Help customers choose the right bed linen sizes (Single, Queen, King, Super King), thread counts, and fabric types (cotton, flannel, silk, microfiber) based on their climate and preferences. Suggest matching duvet covers, pillowcases, and quilts to increase sales.

- Visual Merchandising & Display Maintenance: Keep the factory outlet looking neat and inviting. This includes arranging bed displays attractively, refolding opened stock neatly, and ensuring all items have clear price tags.

- Product Knowledge Delivery: Educate shoppers on the features and advantages of various materials, filling types (down, feather, micro-fiber, cotton), and washing/maintenance instructions.

- Inventory Management & Stock Keeping: Monitor stock levels on the shop floor, restock items from the backroom warehouse, and inform management when certain quilt or bedsheet designs are running low.

- Billing & Customer Service: Handle cash or digital payments,



generate invoices/receipts, and efficiently manage customer exchanges, returns, or feedback with a polite demeanor.

Essential Skills

- Effective Communication: Fluent in local languages (and English if dealing with diverse walk-ins) with a warm, welcoming tone to build rapport easily.

- Active Listening: Ability to understand a customer's specific sleeping preferences, bedroom aesthetic, or budget constraints to recommend the ideal product.

- Patience & Persuasion: Textiles require a lot of touching, feeling, and decision-making from customers. She must be patient while showing different textures and persuasive enough to close the sale.

- Basic Math & Computer Literacy: Capable of handling point-of-sale (POS) billing software, calculating discounts during promotional sales, and managing basic stock entries.

📌 Walk-in || Retail Sales Girl (Ludhiana)
🏢 Florida Hometex
📍 Ludhiana