Key Responsibilities

- Check customer loan eligibility and explain eligibility criteria clearly
- Coordinate with internal banking teams for loan processing, Sanction approvals and payment disbursement
- Assist customers with documentation requirements (KYC, application forms, statements, etc.)
- Maintain updated customer records and ensure accuracy in all documentation
- Ensure smooth communication and follow-ups until loan disbursal
- Handle escalations professionally and ensure satisfactory closure

• Provide suggestions for improving customer banking experience

Key Skills & Attributes

- Robust communication and interpersonal skills
- Good knowledge of Banking sector
- Customer-centric approach with strong problem-solving ability
- Time management and multi-tasking capability
- Familiarity with banking processes

Interview Location

Casagrand Crown , 490, Ist Floor, Avinashi Road, Near Nava India Signal, Udayampalayam, Coimbatore 641037.

📌 Walk-in || Customer Support Executive (Coimbatore)
🏢 Casagrand
📍 Coimbatore