We are looking for Hindi-speaking Voice Process Executives to handle customer calls, understand their requirements, provide accurate information, and ensure excellent customer service.

Responsibilities

- Handle inbound and outbound calls in Hindi.

- Understand customer queries and provide appropriate solutions.

- Make follow-up and reminder calls as required.

- Explain products, services, offers, or processes clearly.

- Maintain qualified and polite communication with customers.

- Update customer details and call records in the CRM/system.

Requirements

- Fluent Hindi communication is mandatory.

- Good verbal communication and active listening skills.

- Basic English communication skills preferred.

- Freshers and experienced candidates can apply.

Key Skills

- Hindi Communication

- Voice Process

- Customer Support

- Inbound & Outbound Calling

- Follow-up Calling

- Active Listening

- Problem Solving

Benefits

- Paid sick time

- Paid time off

- Provident Fund

Work Location: In person

📌 voice process hindi (Coimbatore)
🏢 shivathattex
📍 Coimbatore