Hiring: VNA Trainer Hyderabad

Position: Voice & Accent (VNA) Trainer

Location: Hyderabad Shamshabad

Experience: 3+ years preferred

Work Mode: Work from Office

Job Summary

We are looking for an experienced Voice & Accent (VNA) Trainer to improve employees' spoken English, pronunciation, accent, fluency, communication skills, and overall confidence, particularly for customer-facing and international processes.

Key Responsibilities

- Assess trainees' voice, speech, pronunciation, and accent proficiency.
- Conduct Voice & Accent, English communication, and soft-skills training.
- Train employees on pronunciation, intonation, stress, rhythm, fluency, and speech clarity.
- Help candidates neutralize regional influences and develop a neutral/international accent.
- Conduct mock calls, role-plays, presentations, and speech exercises.
- Provide constructive feedback and personalized improvement plans.
- Monitor trainee performance through assessments and evaluations.
- Develop and update training materials, presentations, activities, and learning modules.
- Identify communication gaps and coordinate with Operations and Quality teams.
- Maintain training records, attendance, assessment scores, and performance reports.
- Support new-hire training, onboarding, nesting, and continuous learning initiatives.





Required Skills
- Excellent spoken and written English.
- Strong knowledge of phonetics, pronunciation, accent neutralization, and voice modulation.
- Solid presentation and public-speaking skills.
- Excellent coaching, mentoring, and interpersonal skills.
- Good listening and analytical skills.
- Ability to conduct engaging training sessions.
- Knowledge of training tools and LMS.
- Ability to manage multiple batches and training requirements.

Preferred Candidate Profile
- Experience as a VNA / Voice & Accent / Communication Trainer.
- Experience in BPO, KPO, customer service, international voice processes, or corporate training.
- Exposure to US/international accent training is an added advantage.
- Experience conducting mock calls, assessments, and demo training sessions.
- Graduation preferred.
- Candidates should be comfortable working from Shamshabad, Hyderabad.

Interview Process
- HR Round
- Operations/Managerial Round
- VNA/Voice Assessment
- Demo Training / Mock Training Session

How to Apply Email: [email protected]

WhatsApp: (phone hidden)

Interested candidates can contact us directly on WhatsApp or share their updated CV via email.

📌 VNA Trainer (Hyderabad)
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