24 Aug
|
HCLTech
|
Ghaziabad
Job DescriptionRole- AI Product Experience Compliance
nLocation- Noida & Hyderabad
nExperience- 14-21 Years
nRole Summary:
nDefine the AI harnessing and compliance specification — safety, guardrails, explainability, auditability — and build the validation mechanism the CTO org's builds are tested against. Secondary but connected scope: identify where user-experience friction (e.g., excessive steps to complete a task, unclear agentic responses) creates compliance or safety risk — specifically where friction causes users to bypass intended safeguards, not UX quality in general.
nKey Responsibilities:
nCore (compliance/safety):
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- Specify AI guardrails: prompt/response policy, PII handling, refusal and escalation behaviorn
- Build automated compliance checks and red-team test suites into the validation harnessn
- Maintain the audit trail and evidence pack for internal and customer auditsn
- Track applicable AI regulation (EU AI Act, sector-specific rules) and translate into engineering requirements,
in partnership with legal/compliance review — this role proposes interpretations, it does not have unilateral legal authorityn
- Validate delivered AI behavior against the harnessing spec at each releasen
- Evaluate model outputs for bias/fairness issues relevant to the applicable regulatory frameworkn
nSecondary (experience-risk signal):
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- Capture specific UX-compliance-risk signals — e.g., number of steps/clicks to complete a task, points where users abandon or override a safety confirmation, ambiguity in agentic responses that leads to user error — and flag where these create compliance exposure, distinct from general UX quality feedbackn
nMust-Have Requirements:
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- 12+ years full-stack engineering with hands-on LLM application workn
- Has implemented guardrails, content filtering, or model-output validation in a production system — be ready to describe the architecture and a specific failure it caughtn
- Deep understanding of pro
📌 AI Product Experience Compliance (Ghaziabad)
🏢 HCLTech
📍 Ghaziabad