24 Aug
|
TeamLease Edtech
|
Chittoor
24 Aug
TeamLease Edtech
Chittoor
Job Description TeamLease EdTech – Company Brief
n TeamLease EdTech is a leading learning and employability solutions company in India, focused on improving access to quality education and employment. It is a part of the TeamLease Services group, which is one of India's largest staffing and human resource companies.
n Project Manager-
n Document Verification
n • Knowledge in Advance Excel- MIS Report (VLookup, Pivot Table, Formatting, Formulas, Report, etc)
n • Collate the data from respective stake holders and preparing report in MS Excel.
n • Liaising with Institution.
n • Familiar with CRM systems and practices.
n • Ensure adherence to SLAs for response and resolution times.
n • Monitor the implementation of continuous improvement initiatives.
n • Achieve and maintain an average response time for student queries
n • Monitor the number of issues escalated to higher levels.
n • Identify and address potential issues before escalation.
n • Analysing the data regularly to provide information required by the respective Head of Departments.
n • Maintain and Provide metrics for reporting to the respective stakeholders.
n • Manage Programs and maintain timelines in sending the verification list, release of offer letters.
n • Learn, understand, and assess existing academic operations processes across various Institutes and provide support and improvements.
📌 Project Manager - Edtech Operations (Sri City) (Chittoor)
🏢 TeamLease Edtech
📍 Chittoor