Job Description

About the Role : To develop and implement Sales & Marketing strategies to drive domestic and international business growth through export sales, market development, and customer relationship management.

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Responsibilities :

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Sales & Business Development :

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- Develop and expand export business in assigned international markets.
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- Identify current customers, distributors, and business opportunities to increase sales.
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- Build and maintain long-term relationships with international clients.
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- Prepare quotations, negotiate commercial terms, and finalize sales contracts.
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- Achieve assigned sales targets and revenue objectives.
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International Sales & Marketing :

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- Execute international sales and marketing strategies to increase market share.
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- Coordinate participation in international exhibitions, trade fairs, and customer meetings.
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- Conduct competitor analysis and recommend strategies for business growth.
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- Monitor global market trends, pricing, customer requirements, and industry developments.
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Market Research & Survey :

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- Conduct market surveys to identify emerging opportunities and customer preferences.
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- Analyze demand, pricing trends, and competitor activities across target markets.
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- Prepare market intelligence reports for management decision-making.
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Export Documentation & Customs :

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- Prepare and verify export documentation, including Commercial Invoice, Packing List, Shipping Bill, Bill of Lading/Airway Bill, Certificate of Origin, Letter of Credit (LC) documentation & Other export-related documents
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- Coordinate with freight forwarders, CHA, shipping lines, banks, and government authorities.
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- Ensure compliance with customs regulations, DGFT guidelines, and international trade requirements.
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- Monitor shipment schedules and resolve logistics-related issues.
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SAP & MIS :

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- Process sales orders and export transactions through SAP.
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- Generate sales reports, order status reports, and management dashboards.
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- Maintain accurate customer master data and sales records in SAP.
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- Coordinate with production, finance, logistics, and dispatch teams for timely order execution.
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Customer Relationship Management :

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- Address customer inquiries and resolve issues promptly.
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- Monitor customer satisfaction and ensure timely after-sales support.
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- Coordinate with cross-functional teams to ensure smooth order fulfilment.
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Qualifications :

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- MBA (Marketing/International Business or equivalent) from a recognized institution.
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- Experience:
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- 5–8 years of relevant experience in Sales & Marketing, preferably in the paper, manufacturing, FMCG, or export-oriented industry.
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- Hands-on experience in export documentation, customs procedures, and international trade.
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- Working knowledge of SAP (Sales & Distribution module preferred).
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Required Skills :

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- Export Sales & International Marketing
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- International Business Development
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- Market Survey & Market Research
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- Export Documentation
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- Customs & Trade Compliance
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- SAP (Sales & Distribution)
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- Customer Relationship Management
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- Commercial Negotiation
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- Logistics & Supply Chain Coordination
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- MS Excel, PowerPoint, and ERP Systems
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- Strong analytical and problem-solving skills
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- Excellent verbal and written communication skills
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📌 Deputy Sales Manager (Gurugram)
🏢 Naini Papers
📍 Gurugram