Roles & Responsibilities

- Conduct usability testing, product validation, and experience testing for web and mobile digital products.

- Evaluate end-to-end customer journeys, workflows, and interfaces to identify usability issues, friction points, and experience gaps.

- Plan and execute user testing sessions, usability studies, prototype validation, and experience evaluation based on product objectives.

- Apply design thinking and user-centered design methodologies to assess product concepts and digital experiences.

- Analyze qualitative and quantitative user feedback to identify usability patterns, behavioral insights, and improvement opportunities.

- Collaborate with Product, UX/UI Design, Research, Engineering, Analytics, and Business teams to validate product solutions.





- Document test findings, usability issues, user feedback, root causes, and actionable recommendations in a structured manner.

- Support pre-launch and post-launch validation to ensure products meet usability and customer experience expectations.

- Track identified UX issues through resolution and conduct re-validation/regression testing to confirm improvements.

- Translate user insights into actionable UX and product recommendations to drive continuous improvement.

Skills: usability testing,analytics,validation,usability,testing,user feedback,ux

📌 UX / Usability Testing Specialist (Pune)
🏢 CG-VAK Software u0026 Exports
📍 Pune