Roles and Responsibilities:

- Team Leadership:
- Manage and mentor a team of Sales Executives focused on upselling to existing clients.
- Set performance metrics and monitor KPIs to ensure individual and team targets are met.
- Conduct regular performance reviews and training sessions.

- Upselling Strategy
- Develop and execute strategies for upselling recent features, add-ons, or product tiers to existing customers.
- Analyse customer usage data and CRM insights to identify upsell opportunities.

- Sales Operations
- Ensure accurate forecasting, effective pipeline management, and timely reporting to senior management.
- Monitor competitor activity and industry trends to stay ahead of the curve.

- Customer Relationship Management




- Build long-term relationships with key accounts to enhance customer lifetime value.
- Work with support and product teams to resolve customer issues that hinder upselling opportunities.
- Conduct periodic business reviews with clients to pitch new value propositions.

Additional Qualification and Skills:

- Bachelor's degree is preferred .
- Professional experience of 3-6 years in Sales.
- Problem-solving attitude
- Customer-oriented mindset
- Knowledge of customer relationship management (CRM) practices
- Influencing Skills
- Presentability is required
- Fluent in communication

📌 Upselling Area Sales Manager (Hyderabad)
🏢 Petpooja
📍 Hyderabad