Company: Scarlz Moments Private Limited
Location: Remote / Work From Home
Employment Type: Full-time
Salary: 25,000 To 32,000 per month, based on experience and skills
Experience: 2 To 4 years
Qualification: Any Graduate
About the Role
Scarlz Moments Private Limited is looking for an enthusiastic, experienced, and highly organized Travel Operations Executive to manage and support day-to-day travel operations.
The ideal candidate will have experience in itinerary planning, package costing, vendor coordination, booking management, and customer support. This role offers an exciting opportunity to work in a growing travel company and directly contribute to delivering smooth, memorable, and high-quality travel experiences.
Key Responsibilities
- Create customized domestic and international travel itineraries and holiday packages.
- Prepare accurate quotations and assist with package costing and budgeting.
- Coordinate with hotels, transport providers, DMCs, activity partners, and other travel vendors.
- Manage booking confirmations, vouchers, travel arrangements, and operational updates.
- Coordinate with customers before and during their trips to ensure a seamless travel experience.
- Handle operational changes, cancellations, last-minute requirements, and customer concerns efficiently.
- Build and maintain strong relationships with hotels, vendors, and travel partners.
- Negotiate competitive rates and ensure service quality when required.
- Support the sales and operations teams with quotations, package details, and customer coordination.
- Ensure smooth trip execution from booking confirmation through trip completion.
- Maintain accurate records and updates using CRM and operational tools.
- Assist in developing, implementing, and improving SOPs and operational processes.
Candidate Requirements
- Any Graduate with 2 to 4 years of relevant experience in Travel & Tourism, Tour Operations, Itinerary Planning, Travel Coordination, or Travel Sales.
- Strong knowledge of South Indian destinations, hospitality vendors, and transport logistics is highly preferred.
- Good understanding of domestic and international travel destinations and operations.
- Strong verbal and written communication skills.
- Excellent customer handling, people interaction, and relationship-building skills.
- Good negotiation and vendor coordination abilities.
- Basic knowledge of itinerary planning, package costing, and budgeting.
- Ability to work independently and collaboratively in a fast-paced environment.
- Highly organized, proactive, detail-oriented, and capable of handling multiple tasks.
- Strong problem-solving skills and the ability to manage operational challenges effectively.
- Ability to follow and improve SOPs and operational frameworks.
- Experience with CRM tools; Zoho CRM knowledge will be an added advantage.
- Any Degree/Diploma in Travel & Tourism, Hospitality, or a related field will be an added advantage.
- Multilingual candidates are preferred.
- Immediate joiners are preferred.
Language Requirements
- Tamil: Strong verbal communication skills.
- English: Good verbal and written communication skills.
- Knowledge of additional Indian or international languages will be an added advantage.
What We Offer
- Salary: 25,000 32,000 per month, based on experience and skills.
- Remote / Work From Home opportunity.
- Casual Leave and Sick Leave as per company policy.
- Opportunity to work with a growing and dynamic travel company.
- Exposure to domestic and international travel operations.
- Opportunity to contribute directly to customer experience and company growth.
- Opportunity to help build and improve operational processes and frameworks.
- Professional growth and career development opportunities.
- A supportive, collaborative, and adaptable work environment.
Apply Now Are you passionate about travel, customer service, itinerary planning, and travel operations?
If you enjoy coordinating memorable travel experiences, working with customers and travel partners, and solving operational challenges, we would love to hear from you!
Interested candidates can share their updated resume:
WhatsApp: +91 95141 04278
Email:
[email protected]
Contact Person: Prakash – HR
Company: Scarlz Moments Private Limited
Limited and grow your career while helping create exceptional and memorable travel experiences!
📌 Travel Operations Executive (Chennai)
🏢 Scarlz Moments
📍 Chennai