24 Aug
|
WhiteSlips Job Management Consultants
|
Aligarh
24 Aug
WhiteSlips Job Management Consultants
Aligarh
- Lead global quality operations across multiple BPO sites for a Tech Account.
- Develop and implement standardized quality frameworks tailored to customer service operations.
- Ensure continuous improvement of service delivery through effective feedback loops and quality audits.
- Provide strategic direction for new initiatives, performance measurement, and capability building.
- Maintain robust partnerships with internal and client stakeholders to align quality objectives.
- Achieve Client established performance and productivity goals.
📌 Director Global Quality (Aligarh)
🏢 WhiteSlips Job Management Consultants
📍 Aligarh