- Make outbound calls to prospective customers from provided data.
- Handle inbound calls and respond to customer inquiries.
- Explain products/services and generate interest.
- Convert leads into sales or appointments.
- Maintain and update customer databases/CRM.
- Follow up with customers for conversions and feedback.
- Address customer concerns and provide appropriate solutions.
- Coordinate with the sales team for closures.
- Maintain call records and daily reports.