Job Summary

The People Academy Lead owns TTBSs enterprise-wide leadership and behavioural capability agenda. The role architects, builds, and runs the People Academy - the institution responsible for developing leaders at every level, from individual contributors through to enterprise leadership, structured around the four-pillar Lead Self Lead Others Lead Leaders Lead Business framework. Capability is built through a deliberate blend of formal, experiential, social, and peer learning. Beyond program delivery, the People Academy Lead is accountable for building a visible, credible leadership pipeline that strengthens succession, manager effectiveness, and the culture the business needs to. Success is measured by leadership readiness and behavioural change, not by training volume.

Do Big!

Position and Reporting

- Position People Academy Lead
- Function Capability Building / Learning CoE
- Reports To Head - Learning CoE / Capability Building
- Location Mumbai
- Mandate Enterprise-wide leadership behavioural capability
- Team Core LD team + faculty / vendor ecosystem
- Travel ~25-30% - zonal delivery field visits
- Grade / Band Indicative - Deputy GM

What Success Looks Like

- 4 pillars fully operational - Lead Self Lead Business
- 100% of people-managers onboarded to the core managerial curriculum
- Successor readiness for business-critical roles
- 70:20:10 social experiential learning embedded across journeys

The Four Pillars You Will Own

- 01 Lead Self
- Self-awareness, personal effectiveness, and individual productivity
- 02 Lead Others




- First-line and people-manager capability - managing teams
- 03 Lead Leaders
- Leaders-of-leaders; mid-to-senior leadership depth
- 04 Lead Business
- Enterprise leadership, strategic and commercial acumen

Key Responsibilities

Academy Strategy Architecture

- Own the vision, mission, and operating model of the People Academy, aligned to business strategy and the HR agenda.
- Maintain and evolve the four-pillar leadership framework and the underlying skills and competency architecture.
- Set the annual capability roadmap, priorities, and investment case in partnership with HR and business leadership.

Curriculum Program Design

- Design role-based leadership journeys across all four pillars, applying a 70:20:10 blend of experiential, social, and formal learning.
- Build flagship programs - first-time-manager, leaders-of-leaders, and senior-leadership - with explicit objectives and success metrics defined upfront.
- Curate and integrate external content and platforms (LinkedIn Learning, Coursera, business-school partnerships) into coherent journeys.

Social Peer Learning

- Embed social and peer learning as a core modality - the 20 in 70:20:10 - rather than an add-on to formal programs.




- Build communities of practice, peer-coaching and learning circles, and cohort-based action learning across all four pillars.
- Enable manager-led and peer-to-peer learning at scale, using LMS / LXP and collaboration platforms to make internal expertise visible and shareable.

Delivery, Faculty Facilitation

- Personally facilitate senior and leadership cohorts; build and manage an internal-faculty and external-partner ecosystem.
- Ensure quality, consistency, and learner experience across all deliveries and zones.

Leadership Pipeline Talent

- Partner with HR to link academy outcomes to succession planning and high-potential development for business-critical roles.
- Track leadership readiness and manager effectiveness as core measures of academy impact.

Governance, Measurement Stakeholders

- Run the academy's governance forums and RACI; report progress and impact to the CHRO and leadership.
- Own the measurement framework - from participation and experience through to behavioural change and business outcomes.
- Manage the academy budget and vendor / faculty commercials with discipline.

Key Interfaces

- CHRO HR Leadership - Align academy to talent, succession, and culture agenda
- Business Functional Heads

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Team Member - Capability (Mumbai)
🏢 Tata Tele Business Services (TTBS)
📍 Mumbai