? Balaji Jeweltrends Pvt. Ltd. is looking for a smart, proactive and communication-focused CRM Executive to join our team in Andheri East, Mumbai – 400093. We are a fine diamond jewellery manufacturer and wholesaler , and we are looking for someone who can build strong customer relationships while ensuring that no sales enquiry or follow-up is missed. ? Key Responsibilities • Follow up with existing customers and prospective clients • Follow up on enquiries, quotations and pending orders • Coordinate between customers, sales, production, CAD, dispatch and accounts • Handle customer communication through calls, Whats App and email • Maintain accurate CRM/customer records • Track every enquiry from enquiry → quotation → follow-up → order • Reconnect with dormant customers and generate repeat business • Prepare daily/weekly follow-up reports • Ensure customer queries and requirements are closed on time ? What We’re Looking For ✔ Excellent spoken and written English ✔ Solid follow-up and communication skills ✔ Proactive,



organised and responsible ✔ Positive attitude with excellent customer-handling skills ✔ Willingness to learn, grow and continuously upgrade skills ✔ Good knowledge of Excel/CRM tools ✔ Ability to coordinate with multiple teams ✔ Jewellery/diamond industry experience will be an advantage Most importantly: We want someone who is hungry to learn, disciplined with follow-ups and determined to take every task to closure. ? Salary ₹20,000 – ₹40,000 per month , depending on experience and capability. ? Location: Andheri East, Mumbai – 400093 ? Company: Balaji Jeweltrends Pvt. Ltd. ? Position: CRM Executive – Sales Follow-up & Customer Coordination ? APPLY NOW ? Call / Whats App: (phone hidden) ? Email: info.balajijewels@ If you are confident, articulate, proactive and enjoy building customer relationships, we would love to hear from you. #Hiring #CRMExecutive #Mumbai Jobs #Andheri Jobs #Jobs In Mumbai #Jewellery Jobs #Diamond Jewellery #Fine Jewellery #Customer R

📌 Customer Relationship Management Executive (Mumbai)
🏢 BALAJI JEWELTRENDS
📍 Mumbai