Responsibilities: · Monitor and maintain IT infrastructure, servers, and network systems. · Provide L1/L2 technical support for hardware, software, and network-related issues. · Troubleshoot system, server, VPN, email, and connectivity problems. · Manage Windows/Linux servers and perform routine health checks. · Handle system backups, patch management, and antivirus updates. · Monitor infrastructure alerts and respond to incidents within SLA timelines. · Coordinate with vendors and third-party support teams when required. · Maintain documentation for infrastructure configurations and procedures. · Conduct remote troubleshooting · Customize desktop/laptop applications to meet user needs · Preventive / Corrective maintenance of all the Laptops · Responsible for Installation, Maintenance & Troubleshooting of Desktops, Servers and their operating system, Network devices, Printers.
Key skills
- Operating systems (Windows and Linux), MS office, Outlook, Printer - Understanding of networking concepts (TCP/IP, DNS, DHCP, VPN) - Knowledge on server handling - Basic cloud knowledge (Azure/AWS) Added advantage:
- Knowledge about MSSQL Database - TFS/GIT - IIS, Apache - Docker container
📌 System Administrators (Infra Support Engineer) (Bengaluru)
🏢 Gradatim IT Ventures India Private
📍 Bengaluru
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