Head of Technology - Service, Operations & Infrastructure India
Lead Service, Operations & Infrastructure for Woolworths Group India
Own operational excellence across Hosting, Service Operations, EUC, Observability and Digital Support
Lead senior managers, strategic partners and a complex multi-partner ecosystem
Opportunity to build and scale a critical technology capability within Woolworths Group India

Woolworths Group India is partnering exclusively with Zinnov Group to recruit for this position.

About the role
We are looking for an accomplished technology services leader to lead Service, Operations & Infrastructure (SOI) for Woolworths Group India. Reporting to the Technology Director - Services, Operations & Infrastructure, you will be the primary India liaison for a broad portfolio spanning Hosting, Delivery, End User Computing & Collaboration, Service Management, Observability, Operations Centre, Digital Support and other SOI capabilities.
This is a senior leadership role combining operational excellence, people leadership,



commercial stewardship and global stakeholder partnership. You will work closely with SOI senior executives in Australia and New Zealand and technology leadership in India to deliver reliable, high-performing services while strengthening the India capability as an integrated part of the global SOI organisation.
You will lead 3-8 senior managers and managers, oversee a large organisation and a complex multi-partner ecosystem of approximately 200 people, manage multi-million-dollar technology budgets, and help build the operating capability, culture and talent needed to support Woolworths Group at scale.

What you’ll do
Service, Operations & Infrastructure Leadership
Operational Excellence: Lead service availability, performance and operational excellence across service operations, hosting, infrastructure, network and related SOI capabilities in coordination with leadership in Australia and Current Zealand.
Service Leadership: Drive operationa

📌 Head of Technology (Bengaluru)
🏢 Woolworths Group International
📍 Bengaluru