- Process Responsibilities

- Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per BIBA guidelines to maximize selling opportunities.
- Maximize sales through joint operational and commercial focus and take action to obtain highest level of profitability and customer experience
- Ensure the garment presentation, garment level, Inventory Management, stock consolidation & utilization, movement, transfer and visual standards are presented according to BIBA’s expectations
- Manage and ensure stock level is appropriate to maximize selling
- Establish and oversee plans, budgets and variable costs for store
- Accurate recording of monthly feedback on overall sale, product etc
- Create and act on plans for future people development needs within the store
- Ensuring completion of new projects in a timely manner
- Understanding of Territory dynamics (demographics, consumer behaviour, market understanding etc)

- Ensuring VM Implementation, SOP adherence, Stock Transfer, Petty cash approvals, Repairs & maintenances Follow up with management and L&D; team to ensure proper training and staff assessment is being complete

- People Management Responsibilities

- Manage, recruit, on-board, train, develop and provide succession planning for all staff and management team in the store
- Educate and Train staffs on the effectiveness of VM for achievement of business objectives
- Ensuring Incentives and Attendance approvals
- Responsible for overseeing development of second line through continuous coaching and mentoring with constructive feedback
- Partner and work closely with business partners & stakeholders like local administrations, Govt. Personal & other support functions to obtain highest level of profitability and smooth functioning of business
- Maintain regular connect with staff (Housing & Transport)



and ensure welfare activities are planned
- Ensuring recent joinees onboarding and induction formalities in a timely manner
- Manage the assistant store manager – their performance, Training, development interventions and growth Manage and provide direction to the team.
- Set team goals and regularly measure team performance

- Financial Responsibilities

- Cost control against budget
- Petty cash Approvals

Key Behavioral competencies required to perform this role

- Essential

1. Communication
2. Customer Focus
3. People Management & Development

- Desirable

1. Initiative
2. Raising Productivity/ Planning & Organizing
3. Leadership skills

Key Technical competencies required to perform this role

- Essential

1. Expertise in MS Office
2. Basic data Interpretation
3. Channel Management skills
4. Brand & product management skills
5. Understanding of the retail key performance indicators
6. Inventory Management

- Desirable

1. Negotiations Skills
2. Planning & Organizing
3. Co-coordinating & Monitoring skills
4. Ability to think , plan & execute large agenda
5. Key Performance Indicators

- Targets vs. Achievement /KPI - Category wise , ATV ,BS & BHD etc
- Shrinkage control as per AOP
- Mystery shopping 90% plus
- VM scored cards 100%
- SPF/MPF as per AOP
- Retention AS per AOP

The candidate would have to interact and manage the following stakeholders

- Work closely with the leaderships of the channel partner to increase the visibility and growth of the brand
- Work closely with Logistic partners e.g blue dart etc to ensure timely delivery of stock
- Local government representatives of various departments
- Mall marketing & operations team
- Land lord in case of high street

In order to be considered for the role the ideal candidate should also have:

- Leadership skills / Communication skills / Negotiation skills/ commercial Acumen/ process management
- Retail/ Operational background is must

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📌 Store Manager (Patna)
🏢 BIBA
📍 Patna