Steward

Position: Steward

Department: Food & Beverage / Clubs & Hospitality

Location: Club 76, BPTP – Sector 76, Faridabad

Reporting To: Restaurant Supervisor / Club Manager

Job Summary The Steward is responsible for providing courteous and efficient food & beverage service to club members and guests while ensuring cleanliness, hygiene, and a pleasant dining experience. The role also supports the smooth day-to-day operations of the restaurant, banquet, and other food service areas within the club.

Key Responsibilities

- Greet members and guests in a courteous and professional manner.
- Take food and beverage orders accurately and serve them promptly.
- Ensure tables are set up, cleaned, and maintained as per hygiene standards.
- Explicit used crockery, cutlery, and glassware after service.
- Maintain cleanliness of the dining area, service stations, and pantry.
- Assist in setting up banquet and club events as required.
- Coordinate with the kitchen team to ensure timely service.
- Address member queries politely and escalate concerns to the supervisor when required.
- Follow food safety, hygiene, and company SOPs at all times.




- Support stock handling and ensure proper care of service equipment.
- Perform other duties assigned by the Supervisor or Club Manager.

Desired Candidate Profile
- Minimum qualification: 10th/12th Pass.
- Diploma in Hotel Management will be an added advantage.
- 1–3 years of experience in restaurants, hotels, clubs, cafs, or hospitality establishments.
- Good communication and interpersonal skills.
- Pleasant personality with a customer-focused approach.
- Willingness to work in shifts, on weekends, and on holidays.

Key Skills
- Customer Service
- Food & Beverage Service
- Communication Skills
- Teamwork
- Time Management
- Basic Hygiene & Food Safety Knowledge
- Positive Attitude

Key Performance Indicators (KPIs)
- Quality and timeliness of service
- Member/guest satisfaction
- Adherence to hygiene and grooming standards
- Accuracy in order service
- Teamwork and punctuality
- Compliance with club SOPs and safety guidelines

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📌 Steward, Faridabad Location
🏢 BPTP
📍 Faridabad