Job Description

Job Description: -

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Project Manager - Strategic Programs & Transformation

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Gurugram, India - Onsite

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AI-enabled program delivery across Telecom, Vendor management and business operations

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Role Overview:

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- We are seeking a delivery-focused Project Manager to support strategic programs across Vendor Management, Telecom Operations, Revenue Operations, automation, and AI-enabled business transformation.
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- The role will convert priorities into structured execution plans, coordinate cross-functional teams, maintain delivery discipline, and provide clear visibility to the Chief of Staff and leadership.
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- The position requires strong ownership, communication, analytical thinking, and the ability to manage multiple workstreams without operating as a purely administrative PMO resource.
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Key Responsibilities: -

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Program Planning & Delivery:

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• Manage assigned strategic projects from initiation through execution, adoption, and closure.

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• Develop and maintain project plans, milestones, deliverables, timelines, dependencies, and decision logs.

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• Coordinate workstreams across Vendor Management, Product, Technology, Finance, Billing, Revenue Operations, Procurement, and Operations.

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• Drive follow-through, remove execution blockers, and escalate material risks with clear options and recommendations.

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Governance & Leadership Visibility

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• Maintain RAID logs, action trackers, governance calendars, and outcome-focused status reporting.

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• Prepare concise executive updates, decision papers, presentations, and meeting materials for leadership reviews.

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• Facilitate program forums, document decisions, assign ownership, and track actions through closure.

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• Ensure reporting reflects achieved outcomes, current risks, next milestones, and support required. Transformation, Analytics & Adoption

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• Support initiatives involving AI, automation, workflow modernization, analytics, and process improvement.

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• Analyze business processes and operational data to identify gaps, dependencies, and improvement opportunities.

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• Coordinate business requirements, user readiness, testing, adoption, and change activities with relevant teams.

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• Measure delivery outcomes and capture lessons learned to improve future execution.

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Required Qualifications: -

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• 6-8 years of experience in project management, program delivery, business transformation, telecom operations, vendor management, or a related field.

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• Demonstrated experience coordinating cross-functional initiatives with multiple stakeholders and interdependent workstreams.

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• Strong capability in project planning, risk and issue management, governance, executive reporting, and action closure.

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• Ability to convert ambiguous priorities into structured plans, measurable milestones, and clear ownership.

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• Excellent written and verbal communication with confidence presenting concise updates to leadership.

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• Strong analytical, problem-solving, organization, and stakeholder management skills.

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• Working knowledge of project delivery methods and tools

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Certification is valued but not mandatory.

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Preferred Qualifications:

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• Experience in telecom, technology, enterprise services, vendor ecosystems, revenue operations, or commercial operations.





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• Exposure to digital transformation, workflow automation, business intelligence, data platforms, or AI-enabled initiatives.

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• Experience supporting change management, user adoption, process redesign, or benefits realization.

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• PMP, PRINCE2, Agile, Scrum, or equivalent practical delivery experience.

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AI Adaptability & Digital Mindset:-

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• Demonstrated ability to use AI-enabled productivity tools, analytics, automation, and digital platforms to improve delivery, reporting, and decision-making.

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• Ability to identify practical AI or automation use cases, translate business needs into explicit requirements, and partner with technology teams through implementation.

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• Curiosity and learning agility to evaluate emerging capabilities, test new ways of working, and support responsible adoption without requiring deep coding expertise.

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• Exposure to one or more of the following is preferred: Generative AI, workflow automation, intelligent reporting, predictive analytics, process mining, or anomaly detection.

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Key Skills:

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- Project Management
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- Strategic Execution
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- Telecom Operations
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- Business Transformation
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- Executive Reporting
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- Stakeholder Management
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- RAID Management
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- Change & Adoption
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- Data-Driven Insights
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- AI Adaptability
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- Cross-functional Delivery
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- Problem Solving
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Success Measures: -

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• On-time delivery of agreed milestones and business outcomes.

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• Improved visibility of risks, dependencies, decisions, and ownership.

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• Consistent closure of actions and reduction in execution delays.

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• Successful adoption of improved, automated, or AI-enabled ways of working.

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• Clear, concise, and outcome-focused leadership reporting.

📌 Project Manager - Strategic Programs (Gurugram)
🏢 Valueonshore ('VOS') Advisors
📍 Gurugram