Responsibilities

- Handle inbound and outbound customer calls professionally.

- Contact leads and understand customer requirements.

- Explain products, services, offers, or processes clearly.

- Follow up with interested customers and maintain regular communication.

- Convert leads into appointments, sales, or successful outcomes as per business requirements.

- Maintain accurate call records and customer information in the CRM/system.

- Handle customer objections and provide suitable solutions.

- Achieve daily, weekly, and monthly calling targets.

Requirements

- Minimum 1–3 years of experience in telecalling, voice process, customer support, or a related field.

- Excellent communication and interpersonal skills.

- Robust convincing and negotiation abilities.

- Good listening and problem-solving skills..

Key Skills

- Telecalling

- Customer Handling

- Lead Follow-up

- Lead Conversion

- Communication Skills

- Negotiation

Pay: ₹8,641.14 - ₹31,253.74 per month

Benefits

- Flexible schedule

- Paid sick time

- Paid time off

- Provident Fund

Work Location: In person

📌 Sr. AR Caller (Coimbatore)
🏢 shivathattex
📍 Coimbatore