Job Summary

Seeking an experienced Pensions Administrator to manage complex queries, perform and review calculations, and support client relationships. The role also involves advising on legislative changes, improving processes, and mentoring junior team members while ensuring compliance and accuracy across Defined Benefit schemes. In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members.

You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement.

Responsibilities

- Communicating with clients and scheme members on complex queries when required via letter, email and telephone.
- Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules.
- Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events.
- Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work.
- Ensuring errors,



omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales.
- Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget.
- Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed.
- Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications.

What we re looking for

- Experience liaising with clients and trustees.
- Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy
- Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues.
- In-depth knowledge of UK pensions legislation.
- Valuable communication skills, both written and verbal.
- Strong analytical and problem-solving skills.
- Able to analyse and improve processes.
- Relevant professional qualification (e.g. PMI) - desirable.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Analyst - Pension Administration (Mumbai)
🏢 Aptia Group India
📍 Mumbai