Role Title

Senior Analyst, Digital Analytics (L09)

Role Summary/Purpose

Senior Analyst, Digital Analytics (Individual Contributor) role is a part of India Analytics Hub (IAH). Our Analytics team comprises of data analysts who focus on improving customer/product/digital/ journey experience etc. and growth by providing full stack descriptive to prescriptive analytics via cutting edge technologies to support business objectives. The role will deliver on business and organizational priorities, working in close collaboration with US Analytics and IAH teams, solving problems with solutions that are powered by data and analytics. The role includes providing strategic thought leadership in optimizing and scaling up current deliveries and building analytics roadmap. The model candidate must be a thought leader, hands on problem solver and deliver actionable insights for the business.

Key Responsibilities

- Independently work on Digital Measurement Analytics for Synchrony Card Access - Emerging Payments Platforms in Agile methodology to drive digital data strategy that includes collection validation of data, reporting and measurement of feature performance
- Partner with onsite Stakeholders and various process owners in marketing, technology and digital teams to plan and implement strategic priorities
- Responsible for effective communication, project deliverables, adhering to expected timelines, accuracy compliance with meticulous project management
- Lead internal initiatives, perform other duties and/or special projects, as assigned

Required Skills Knowledge

- 2 to 4 Years of working experience in relevant Analytics domain, 2+ years of experience in SAS or SQL.




- Minimum 1+ years of experience in Data visualizations tools such as Tableau to drive insights
- Ability to solve complex technical problems with minimal supervision
- Excellent oral and written communication skills with ability to collaborate, articulate and present solutions cutting across functional/agile teams in a simple yet compelling manner

Desired Skills Knowledge

- 1+ years of experience in Web Analytics Domain utilizing tools such as Adobe Analytics
- 2 to 4 years of analytics experience in Financial Services Industry
- Ability to engage with technical and non-technical audiences with empathy and ensure needs/asks are effectively translated into technical requirements and followed upon.

Eligibility Criteria

BS or MS in Statistics, Economics, Mathematics, or another quantitative field with 2 to 4 years of hands-on Analytics experience (Distance learning not valid) or in lieu of a degree with 4 to 6 years of experience

Work Timings

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams.



The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs - Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR. As directed by the management, you will be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in-person engagement activities such as business/ team meetings, trainings, and events

For Internal Applicants

- Understand the criteria or mandatory skills required for the role, before applying
- Inform your manager or HRM before applying for the role on Workday
- Ensure that your skilled profile is updated (fields such as education, prior experience, skills) and it is mandatory to upload your updated resume (Word or PDF format)
- Must not be any corrective action plan (First Formal/Final Formal, PIP)
- L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are eligible
- L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are eligible.

Grade/Level

09

Job Family Group

Data Analytics Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Analyst, Digital Analytics (Hyderabad)
🏢 Synchrony
📍 Hyderabad