Solutions Consultant – CX & Agentic AI

Location: Hyderabad, India | Experience: 4–8+ Years | Full time

Pronix.ai is hiring a customer-facing Solutions Consultant – CX & Agentic AI to partner with our Sales team and drive enterprise AI and CX opportunities from customer discovery through POC and production pilot .

Key Responsibilities

Lead customer discovery, use-case identification, solutioning, and technical presentations .

Design Agentic AI, Conversational AI, Voice AI, Contact Center AI, and GenAI solutions.

Build and demonstrate demos, prototypes, POCs, and production pilots .

Develop solution architectures, integrations, proposals, RFP responses, and SOW inputs.

Partner with Sales and Delivery to move opportunities from discovery to production implementation .

Platforms





Kore.ai | Amazon Connect/Lex | Azure AI/Microsoft Copilot Studio | NICE CXone/Cognigy | Google CCAI/Dialogflow CX | Genesys Cloud CX | Salesforce Agentforce | Google Gemini Enterprise

Skills

Strong understanding of AI Agents, LLMs, RAG, Voice AI, Agent Assist, Prompt Engineering, APIs, enterprise integrations, and CX/CCaaS architectures .

We are looking for someone who can discover, solution, demonstrate, and build — turning enterprise AI opportunities into working POCs, pilots, and production solutions.

Discovery → Solutioning → Demo → POC → Pilot → Production

📌 Solutions Consultant – CX/CCaaS & Agentic AI (Hyderabad)
🏢 Pronix
📍 Hyderabad