Key Responsibilities

1.

Patient

Services & Support Coordination

- Facilitate admission and registration of new child patients under CanKids.
- Support doctors and families in planning treatment and associated cost estimations.
- Bridge communication between medical teams and families.
- Ensure support services including medicines, TSPs, lodging, blood, and hygiene awareness are provided.
- Regularly update treatment and support progress in the patient database.

2.

Chattai

Clinic and Hospital Unit Coordination

- Assist in operating Chattai Clinics and running daily CanKids hospital activities.
- Liaise with hospital authorities to ensure smooth functioning of assigned CHSUs.
- Oversee Parent Support Group (PSG) volunteers and patient-family engagement activities.
- Documentation & Data Management
- Maintain complete and accurate documentation for new patients including ID verification and case files.
- Maintain and update patient databases (PIS/MSF/Salesforce).
- Coordinate documentation for government schemes, grants, and external support.
- Prepare monthly and quarterly reports for donors, hospital partners, and internal reporting.
- Administrative & Financial Responsibilities
- Handle unit-level responsibilities including imprest fund management for medicine purchases and ward requirements.




- Administer assigned support programs including Jiv Daya or other donor-linked initiatives.
- Track FCRA fund usage and ensure compliance.
- Coordinate with the Program Officer and Medical Officer for operational matters.
- Awareness & Community Engagement
- Conduct awareness sessions about childhood cancer in hospital and community settings.
- Disseminate the message of “You Are Not Alone” to families and caregivers.
- Participate in outreach activities, health camps, or advocacy programs.

Other Extended Duties

- Perform additional tasks as assigned by the Reporting Manager.

Requirements

Skills &

Competencies

- Computer literacy (MS Office, Internet)
- Valuable communication (spoken & written English)
- Knowledge/experience in pediatric oncology preferred
- Ability to coordinate with healthcare teams and beneficiaries
- Data management and report writing
- Empathy, problem-solving, and cultural sensitivity

Key Competencies

- Compassionate and Patient-Centric Approach
- Case Management & Documentation
- Interpersonal & Communication Skills
- Stakeholder Coordination (internal & external)
- Multitasking & Time Management
- Teamwork and Adaptability

📌 Social Worker (Burdwan)
🏢 Cankids...Kidscan
📍 Burdwan