Social Media & Client Servicing Manager

We’re looking for someone who can own accounts, lead a team, and get things done .

This role is for someone who can independently manage 3 to 4 clients end-to-end , keep day-to-day operations running smoothly, and lead a team of 5 to 6 people across social media, content, design and execution.

What You’ll Own

- Manage 3 to 4 client accounts independently, from planning to execution.
- Be the primary point of contact for clients and build strong working relationships.
- Understand briefs, translate them into transparent actionables and ensure the team executes them correctly.
- Plan monthly content calendars, campaigns, topical opportunities and ongoing social media communication.
- Manage timelines, approvals, feedback loops and deliverables without constant follow-ups.
- Lead and coordinate a team of 5 to 6 people across content, design, social media and other functions.
- Review work before it reaches the client and maintain a robust quality benchmark.
- Handle multiple priorities, urgent requests and changing client requirements without disrupting the larger workflow.
- Identify gaps, solve problems proactively and make sure accounts are always moving forward.
- Participate actively in ideas,



campaign thinking and execution instead of functioning only as a coordinator.
- Track account performance and recommend improvements based on what is working.
- Ensure the team stays ahead on content instead of operating at the last minute.

What We’re Looking For

Someone who is

- Strong at both client servicing and social media management .
- Comfortable taking complete ownership instead of waiting for instructions.
- Able to manage people while also being hands-on with execution.
- Excellent at communication, planning and follow-ups.
- Good at understanding creative work and giving clear, actionable feedback.
- Calm and solution-oriented when timelines get tight.
- Comfortable managing multiple brands and stakeholders simultaneously.
- Proactive enough to spot what needs to happen next before being asked.

The Ideal Person: You’re not just someone who can “manage clients.”

You can run the account like a mini business .

You know what the client needs, what the team needs to deliver, what is getting delayed, what needs approval, what can be improved and what needs to happen next.

Salary: INR 35-40k

📌 Social Media Manager (Mumbai)
🏢 Fark
📍 Mumbai