- Collaborate with Account Executives (AEs) to identify and assess customer service requirements during the sales cycle.

- Develop and deliver tailored presentations and proposals to articulate the value of Services offerings.
- Work closely with customers to understand their business needs and align services solutions to address those needs effectively.
- Partner with internal teams (Product, Engineering, Customer Success) to design and scope custom service solutions.
- Stay updated on service offerings and their integration with our products to ensure accurate and impactful positioning.
- Respond to RFI/RFP documents with a focus on services components.
- Support AEs in negotiating service agreements and contracts, ensuring alignment with both customer goals and company objectives.
- Build expertise, understanding and stay up to date on the Mindtickle Product Portfolio.
- Conduct competitive analysis to highlight differentiators in service offerings versus competitors.
- Gather insights from client interactions to refine service packages and drive continuous improvement.




- Provide feedback to product and services teams to ensure our offerings align with market demands and customer expectations.
- Have 6+ years of experience in consulting, sales, pre-sales, or a similar role, preferably in the SaaS industry.
- Possess a robust understanding of enterprise software and SaaS solutions.
- Have a proven track record of presenting and delivering solutions to executive-level stakeholders.
- Are familiar with sales processes and methodologies, especially in high-tech environments.
- Can effectively manage multiple priorities and collaborate across teams.
- Excel in both written and verbal communication.
- Have a solid understanding of services delivery models.
- Are able to support prospects and customers in the UK and Eastern USA time zones.

Preferred Qualifications

- Experience in sales enablement or a related domain.
- Knowledge of sales and marketing technology ecosystems.
- A track record of driving customer satisfaction and achieving sales goals.

📌 Services Solutions Consultant (Pune)
🏢 Mindtickle
📍 Pune