We are looking for an experienced ServiceNow Platform Engineer to design, build, integrate, secure, and optimize enterprise-scale ServiceNow solutions.

This is a global role working closely with our CTO office, architects, product leaders, and customers to deliver next-generation AI-powered workflows, automation solutions, and platform innovations.

Key Responsibilities:

- Engineer and support ServiceNow platform capabilities across development, testing, and production environments.
- Design and develop scalable solutions using App Engine, Flow Designer, Workflow Studio, Integration Hub, and scoped applications.
- Build and maintain enterprise integrations using REST, SOAP, Scripted REST APIs, MID Servers, ETL, and external data connectors.
- Implement AI-driven capabilities leveraging Virtual Agent, Now Assist, AI Search, AI Agents, and intelligent automation.
- Ensure platform security through role-based access controls, OAuth, SSO, MFA, encryption, and secure integration architecture.
- Optimize platform performance, scalability, reliability, and technical health.
- Support DevOps, CI/CD pipelines, release management, upgrades, testing, and governance.
- Collaborate with global stakeholders, architects, cybersecurity teams, and business leaders to deliver innovative solutions.

Required Skills & Experience

- 5+ years of hands-on ServiceNow platform experience.
- 8+ years of overall experience in platform engineering,



enterprise applications, integration, or automation.

- Strong expertise in

- Workflow Data Fabric (WDF)
- Integration Hub & Workflow Studio

- Flow Designer

- REST/SOAP APIs

- MID Server
- JavaScript & Glide APIs
- Import Sets & Transform Maps
- Security & Authentication Frameworks
- Experience implementing AI, conversational AI, or intelligent automation solutions on ServiceNow.
- Proven experience delivering complex ServiceNow implementations in enterprise environments.

Certifications

- ServiceNow Certified System Administrator (CSA) Mandatory
- Certified Application Developer (CAD) – Mandatory
- ServiceNow Certified Technical Architect (CTA) – Preferred
- Additional CIS certifications highly desirable

Preferred Experience

- ServiceNow AI, Virtual Agent, Now Assist, CMDB, Security, and Performance Analytics.
- Cloud integrations, API Gateways, ESB/iPaaS platforms, RPA, or event-driven architectures.
- Experience with IoT, OT, robotics, connected assets, or physical AI environments is an added advantage.

What We Offer

- Prospect to work on global ServiceNow transformation programs.
- Direct collaboration with CTO-level leadership and international stakeholders.
- Exposure to AI-led innovation, intelligent automation, and next-generation enterprise platforms.

Regards

Ramkumar

Talent Acquisition - Atos

(phone hidden)

📌 ServiceNow Platform Engineer (Bengaluru)
🏢 Atos
📍 Bengaluru