Simple Energy is looking for an energetic and customer-focused Service Advisor to join our Simple Energy Kochi (Vennala) Service Centre.
Key Responsibilities
- Handle customer service enquiries and vehicle service bookings.
- Understand customer concerns and coordinate with technicians.
- Prepare and explain job cards and service estimates.
- Keep customers updated about service progress.
- Ensure timely vehicle delivery and excellent customer experience.
- Coordinate warranty claims and service-related requirements.
- Maintain proper service records and follow-up with customers.
- Ensure high standards of customer satisfaction.
Requirements
- Experience as a Service Advisor in the automobile / EV industry is preferred.
- Good communication and customer-handling skills.
- Basic technical knowledge of automobiles or electric vehicles.
- Strong coordination and problem-solving skills.
- Energetic, responsible, and customer-oriented.
- Freshers with relevant automobile knowledge may also apply.
What We Offer
- Good salary package based on experience
- Performance-based incentives
- Career growth opportunities
- Chance to work in the growing electric mobility industry
Location: Simple Energy Kochi – Vennala, Kerala
Head Office: Bangalore
Interested candidates can apply with their updated CV.
Pay: ₹14,000.22 - ₹18,000.00 per month
Work Location: In person
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