Designation: Apprentice Trainee/Risk Support Executive – Cyber Fraud
Employment Type: Full time
Shift: Morning Rotational Shifts (9 Hours per Day)
Weekly Off : One Rotational Week Off
Salary : 18500 in hand (for 1st 6 Months)
Job Summary
The Risk Management Support Executive will be responsible for monitoring, identifying, and handling cyber fraud cases to protect customers and the organization from financial and security risks.
This role is suitable for freshers who are interested in building a career in banking operations, risk management, and fraud prevention.
Candidates should be adaptable to work from another assigned location as per operational needs
Sometimes, based on work needs, you may be asked to work from another office location. This will be informed in advance.
Key Responsibilities
Monitor customer transactions to identify suspicious or unusual activities
Handle cyber fraud alerts generated by internal systems
Investigate fraud cases and take appropriate action as per process guidelines
Contact customers to verify transactions when required
Assist in blocking or securing customer accounts to prevent financial loss
Maintain accurate records, reports, and documentation of fraud cases
Follow banking policies, risk guidelines, and compliance standards
Coordinate with internal teams such as Fraud, Operations, and IT
Ensure timely resolution of cases while maintaining high accuracy and confidentiality
Handle outbound calls of the customers
Key Notes:
Graduation Degree/ Certificate is Mandatory (Hard Copy)
CIBIL Score must be 700 or above
Age limit is upto 35 Years only