Role & responsibilities
Make outbound calls to customers and explain company products/services.
Handle customer queries and provide accurate information.
Follow up with prospective and existing customers through calls.
Generate leads and support the sales team in achieving targets.
Maintain proper records of calls, leads, and customer interactions.
Coordinate with the concerned team for customer requirements and follow-ups.
Ensure professional and polite communication with customers.
Achieve daily/weekly calling and follow-up targets.
Preferred candidate profile
Qualification: 12th Pass / Graduate
Valuable communication and interpersonal skills.
Comfortable speaking in Hindi and basic English.
Basic knowledge of MS Office and computer operations.
Customer-focused with a positive attitude.
Good convincing and follow-up skills.
Fresher and experienced candidates can apply.
Candidates with telecalling, customer service, sales, or NBFC experience will be preferred.
Should be target-oriented and willing to work in a rapid-paced setting.