Key ResponsibilitiesMake outbound calls to potential and existing customers.
Explain the company’s solar panel products and services.
Generate qualified leads through telephone calls.
Understand customer requirements and electricity usage.
Answer basic customer questions about solar systems.
Explain the perks of installing solar panels.
Collect customer information such as name, location, phone number, electricity consumption, and requirements.
Schedule appointments and site visits for interested customers.
Follow up with customers who have shown interest in solar installation.
Maintain regular follow-ups until the lead is transferred to the sales team.
Update customer details and call status in Excel, CRM, or company records.
Handle incoming customer calls professionally.
Coordinate with the sales and technical teams regarding customer requirements.




Inform customers about ongoing offers, services, and company activities when applicable.
Achieve daily and monthly calling and lead-generation targets.
Prepare daily call and follow-up reports.
Maintain qualified and polite communication with every customer.
Required SkillsExcellent telephone communication skills.
Valuable Tamil and English communication skills; knowledge of other local languages is an advantage.
Pleasant and confident voice.
Good listening and customer-handling skills.
Basic computer knowledge.
Knowledge of MS Excel or CRM software is preferred.
Ability to convince and engage customers.
Good follow-up skills.
Positive attitude and willingness to learn.

📌 Telecaller Coimbatore
🏢 SUNTASTIC ENGINEERING PRIVATE
📍 Coimbatore