Job Description

Job Title: L1 CRM & Digital Operations Executive

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Experience: 2+ Years

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Location: Ahmedabad

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Employment Type: Full time

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Job Overview

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We are looking for a CRM & Digital Operations Executive to manage CRM activities, digital marketing coordination, webinar operations, documentation, and basic L1 IT support.

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Key Responsibilities:

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- Manage CRM data, updates, reports, and basic troubleshooting.
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- Handle WhatsApp Web/Marketing and Email Marketing activities.
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- Create and manage Zoom & Microsoft Teams meeting/webinar links.
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- Coordinate webinars and prepare registration & attendance reports.
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- Provide basic L1 support for laptops, desktops, software, and connectivity issues.
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- Assist with software installation, configuration, and troubleshooting.
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- Maintain documentation, trackers,



and operational reports.
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- Coordinate with internal teams for smooth day-to-day operations.
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Required Skills

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- 2+ years of experience in CRM, Digital Operations, Back Office Operations, or IT Support.
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- Good knowledge of CRM, WhatsApp, Email Marketing, Zoom, and Microsoft Teams, AI Platforms.
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- Basic knowledge of Windows, laptop/desktop troubleshooting, and MS Office.
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- Good communication, documentation, coordination, and problem-solving skills.
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Join our team and contribute to a collaborative, innovative environment, where your ideas can truly make a difference.

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We look forward to receiving your application

📌 CRM (India)
🏢 TM Solutech
📍 India