Please read the properly, before applying for the role.

We have been having countless candidates who are applying for the role without reading the only to ask to confirm the job itself and the pay or to even negotiate without any proper introduction or conversation, this is unprofessional and the candidates will not be proceeded further.

Vision Mediaworks is a social media agency specialising in content management for Hospitality brands, mainly restaurants.We are looking for a full time Social media manager/Account Manager to join our fast growing team.

Please only apply for the role if you have direct marketing agency experience of at least 1-2 years as an operations. This is non negotiable and candidates will only be proceeded further if they have this direct experience.

The Pay is 50K-60K INR month, depending on experience, please do not apply for the role if your intention is to negotiate beyond or below these fees. This is strictly our budget. We have had a few candidates also providing false information on their current salary and proof will be asked for such.

This job role is Remote and the work timings are 9am-6pm UK timings (1.30PM-10.30PM IST)

We’re looking for a strong, proactive and organised Operations Manager to work closely with the Operations Lead and take ownership of the day-to-day management of our SMM, design and editing teams.

You will be responsible for keeping the team accountable, work moving and deadlines on track. You must be confident in taking charge, communicating firmly and professionally, and stepping in to resolve issues when things go wrong. If the team misses a deadline, makes an avoidable mistake or a client issue arises, you are expected to take ownership, resolve it and ensure it doesn’t happen again.

KEY RESPONSIBILITIES

- Team Management: Work alongside the Operations Lead to manage SMMs, designers and editors, allocate priorities and monitor daily workloads.
- Accountability: Follow up on delayed or incomplete work,



address performance issues and ensure team members take responsibility for their tasks.
- Workflow Management: Track reels, posts, designs and other deliverables; identify blockers early and ensure deadlines are met.
- Brief & Quality Control: Ensure briefs are clear and complete before work begins and conduct basic checks to prevent errors, duplication and unnecessary rework.
- Client Communication: Manage day-to-day client communication, relay feedback and requirements accurately, and follow up on approvals, offers, promotions and key dates.
- SMM Support: Help SMMs with content calendars, planning, prioritisation, deadlines and resolving operational issues.
- New Client Onboarding: Work closely with the Operations Lead and SMM to properly settle every new client during their first month, ensuring all client information, expectations, workflows and deliverables are clearly established.
- Problem Solving: Take charge of operational issues, last-minute changes and escalations, finding practical solutions quickly.

REQUIREMENTS & SKILLS

- Experience in operations, project management, account management or a similar role, preferably within a digital/social media agency.
- Strong leadership, organisation and follow-up skills.
- Firm, confident and clear communication style.
- Ability to manage people and hold them accountable.
- Strong ownership and ability to take initiative without constant direction.
- Excellent attention to detail and problem-solving skills.
- Ability to manage multiple clients, teams and deadlines in a rapid-paced environment.
- Understanding of social media and content production workflows.
- Experience with tools such as ClickUp, Notion, Trello, Asana or Slack.

WHAT WE’RE LOOKING FOR Someone who takes charge, gets things done and doesn’t wait to be told what to do. You should be comfortable having difficult conversations, chasing people when needed, identifying problems before they reach the client and taking responsibility for ensuring the team delivers to a high standard.

Reports to: Operations Lead

Works closely with: SMMs, Video Editors, Designers & Clients

📌 Senior operations Manager (social media agency) (India)
🏢 Vision Mediaworks
📍 India