Role & responsibilities
Verify customer contracts, KYC documents, signatures, and required approvals.
Manage customer contract documentation and ensure compliance with company SOPs.
Coordinate with Key Account, Sales, Branch Operations, Finance, and customers for contract-related issues.
Verify and maintain Customer Master, Rate Master, and customer account/ledger details.
Update approved customer rates, service locations, and commercial terms in the ERP/ Oracle system.
Maintain customer contracts, KYC, insurance, and other documents in the DMS.
Verify and update customer insurance policy details and validity.
Identify and resolve discrepancies between contracts and system master data.




Coordinate for current location/service mapping and obtain required approvals.
Support customer account creation, activation, rate updates, and commercial query resolution.

Preferred candidate profile
Graduate with experience in Credit Control, Contract Management, Commercial Operations, Customer Accounts, or Logistics.
Experience in Logistics / Courier / Express / Freight / Transportation industry preferred.
Positive knowledge of MS Excel, ERP/Oracle, Customer Master, Rate Master, KYC, and documentation.
Robust coordination, follow-up, communication, and attention to detail.

📌 Credit Control Executive Mumbai
🏢 Vtransport
📍 Mumbai