Job Summary

Convert enquiries into confirmed bookings for Domestic and International Holiday Packages through effective customer handling, destination knowledge, customized quotation preparation and disciplined follow-up.

Key Responsibilities
- Handle holiday enquiries received through website, telephone, WhatsApp and other customer channels.
- Understand customer requirements, including destination, travel dates, budget and passenger profile.
- Recommend suitable domestic and international holiday options using current destination and product knowledge.
- Prepare and share customized holiday quotations and coordinate itinerary requirements with the Product team.
- Follow up systematically with prospective customers and convert qualified leads into confirmed bookings.
- Coordinate confirmed-booking requirements with Product and Operations teams.
- Maintain accurate customer, lead,



follow-up and booking records.
- Work toward assigned monthly sales, conversion and revenue targets.
- Continuously develop knowledge of destinations, packages and travel products.

Qualification & Experience
- Qualification: Graduate preferred; Travel & Tourism / Hospitality qualification is an advantage.
- Experience: 2+ years in Travel Sales, Holiday Packages, Tour Operations or a Travel Agency.

Technical / Functional Skills
- Holiday sales and lead conversion.
- Customer handling, communication and follow-up.
- Destination and product knowledge.
- Quotation preparation and coordination with Product/Operations.

CRM / lead records and basic MS Office

Perks and advantages

Annual bonus

📌 Holidays Sales Executive (New Delhi)
🏢 Rahi Gateways
📍 New Delhi