To lead the Central Marketing Office (CMO) of the steel plant, ensure effective coordination between regional offices, and plant planning and production departments . The role will be responsible for supporting sales team for customer service requirement and MIS for the department and management .
Key Responsibilities :-
Strategic & Business Planning
- -Align plant productions with the requirement of market as per budgets and achieve the required customer service levels .
Production Distribution , Receivable Management , Complaint management .
-Oversee allocation of production capacities to zones .
- Optimize order booking, inventory management , receivable management .
- Ensure timely resolution of customer complaints .
Commercial & Pricing
- Monitor receivables, credit management , and collection efficiency.
- Implementation of change in price.
- Checking of pricing proposals .
Data management
- Analysis of customer OTIF
- Daily and Monthly MIS reports based on Budgets and actuals .
- Data analysis and suggestion for the bringing improvement in customer service .
Leadership & Coordination
- Lead, mentor, and develop the CMO team across sales, logistics, and customer service.
- Coordinate with production, logistics, finance, and quality teams for seamless execution.
- Report business performance to top management with insights and recommendations.
Key Skills & Competencies
- Strong knowledge of steel products, grades, and applications.
- Robust negotiation and relationship management skills.
- Leadership and ability to manage cross-functional teams.
- Analytical ability with proficiency in data-driven decision making.
- Exposure to SAP/ERP systems and digital sales platforms.
- Preferred: Experience in large steel plants, exposure to both B2B and channel sales, and proven track record in managing multi-thousand crore turnover.